IT services is no more a stand-alone
business.
IT has only one role “facilitating
core business”. So we have gradually
moved over to working closely with “Business
side” of our Clients.
IT enable services (ITES as
it is called ) and Business Process Outsourcing
(BPO) from Europe/US companies has progressed
in the third phase of industry evolution - highlighted
by the greater degree of depth, specialization
and competition. We have geared up to deal with
this together with our strong Back-end force
from India.
This is naturally linked with
cost reduction of at
least 50%.